CapitalQuest AI

Privacy Policy

Data Privacy

Last updated: March 15, 2024

This Privacy Policy describes how CapitalQuest AI ("we," "us," or "our") collects, uses, and discloses your personal information when you use our services. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Name, email address, and phone number
  • Company name and job title
  • Billing and payment information
  • Professional credentials and certifications
  • Training preferences and learning history
  • Communication preferences

1.2 Usage Data

  • Login and access times
  • Device and browser information
  • IP address and location data
  • Training performance metrics
  • Interaction with simulations and content

2. How We Use Your Information

  • Deliver and improve our training services
  • Personalize your learning experience
  • Process payments and maintain accounts
  • Send service updates and communications
  • Analyze usage patterns and trends
  • Ensure compliance with regulations
  • Prevent fraud and enhance security
  • Respond to support requests
  • Generate anonymized analytics

3. Information Sharing

We may share your information with:

  • Service providers and business partners
  • Regulatory authorities when required
  • Professional advisors and auditors
  • Successor entities in case of merger or acquisition

4. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Object to certain data processing

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

7. International Transfers

We may transfer your data internationally with appropriate safeguards in place, including:

  • Standard contractual clauses
  • Data processing agreements
  • Privacy Shield certification

8. Contact Us

For privacy-related inquiries, please contact us at:

Email: info@capitalquestai.com

Phone: +1 (212) 647-3859

Address: 405 Lexington Ave, New York, NY 10174